FAQs

FAQs for T-Shirt Printing:

1. How do I place an order for custom t-shirt printing?

   • To place an order, simply choose the desired t-shirt style, color, and size. Then, upload your design, or email us your designs.
   •   Provide the quantity needed and any additional specifications, and proceed to checkout.

2. What file formats do you accept for artwork/design submissions?

   • We accept various file formats, including JPEG, (But we recommend) PNG, PDF, and Vector for best results, and we also recommend that your images are in high-resolution.

3. Can I print on both the front and back of the t-shirt?

   • Absolutely! We offer printing on both the front and back of the t-shirts, allowing you to maximize your design space and create a visually impactful garment.

4. What is the minimum order quantity for custom t-shirt printing?

   • We offer flexibility to accommodate orders of any size, however, we do recommend that at least 10 tees gets you free shipping.

5. How long does it take to complete and deliver the printed t-shirts?

   • The turnaround time depends on the complexity of your order and the quantity requested. Generally, our production process takes 2-3 business days. We also have overnight print and delivery depending on the time the order was placed.

6. Can I change my design after the order has been placed?

   • Absolutely! you can change the design at least 1-2hrs after your order has been placed.
7. • We offer a wide range of ink colors to choose from, allowing you to bring your design to life with vibrant and accurate colors. There are no specific restrictions, but we recommend avoiding very light colors on light fabric or very dark colors on dark fabric for optimal visibility.

8. Can I mix and match different t-shirt sizes and colors within my order?

   • Yes, you can mix and match t-shirt sizes and colors within your order. Our ordering system allows you to specify the desired quantity, size, and color for each item.

9. Do you offer rush or expedited printing services?

   • Yes, we understand that some orders may have tight deadlines. We offer rush or expedited printing services for an additional fee. Please contact our customer service team to discuss your specific requirements.

10. What is your return or refund policy for custom-printed t-shirts?

    • As each order is customized, we do not accept returns or offer refunds unless there is a defect or error in the printing. If you encounter any issues with your order, please reach out to our customer service team, and we will promptly address your concerns.

FAQs for DTF Transfers:

1. What is DTF transfer printing?

   • DTF (Direct-to-Film) transfer printing is a modern technique that allows intricate designs and vibrant colors to be printed directly onto special films. These films are then transferred onto fabric using a heat press, resulting in high-quality and durable prints.

2. What types of fabrics are suitable for DTF transfers?

   • DTF transfers work well on a wide range of fabrics, including cotton, polyester, blends, and even textured or dark fabrics. They provide excellent adhesion and color vibrancy.

3. Are DTF transfers as durable as traditional screen printing?

   • Yes, DTF transfers are known for their durability. The prints are resistant to cracking, fading, and peeling, ensuring that your design remains vibrant and intact, even after multiple washes.

4. Can I provide my own design for DTF transfer printing?

   • Absolutely! We accept both custom designs and artwork provided by customers. Simply upload your design during the ordering process, ensuring that it meets our file format requirements.

5. How long does it take to complete and deliver DTF transfer orders?

   • Similar to custom t-shirt printing, the turnaround time for DTF transfer orders depends on the complexity and quantity. Our production process typically takes 2-3 business days

Please note that the FAQs provided are general and may vary based on the specific processes and policies of T-shirt Navy Inc.